Your Mission
At Nomupay, we're transforming the way businesses accept and manage payments across APAC, EMEA, and beyond. As a fast-growing global fintech, we provide seamless payment solutions that help merchants expand into new markets with confidence.
We're looking for an Integration Consultant to join our Merchant Enablement team. In this customer-facing technical role, you'll own the integration journey for some of our largest merchants and partners, guiding them from solution design through to successful go-live and ongoing optimisation.
If you enjoy solving complex technical challenges, working directly with enterprise merchants, and bringing payment integrations to life, we'd love to hear from you.
What You'll Be Doing
Merchant & Partner Integrations
- Lead technical integration discussions with new and existing merchants.
- Act as the primary technical contact throughout the integration lifecycle.
- Support merchants with API integrations, SDKs, payment gateway connectivity, and technical onboarding.
- Deliver product demonstrations and provide technical guidance during pre-sales and implementation.
- Ensure merchants successfully go live within agreed timelines.
Technical Consultancy
- Analyse, troubleshoot, and resolve complex integration issues.
- Provideexpert advice on REST APIs, SOAP, JSON, XML, SDKs, and payment technologies.
- Work closely with Product and Engineering teams to resolve technical challenges.
- Support enterprise merchants with solution design and best practice recommendations.
Merchant Enablement & Support
- Build strong relationships with merchants and internal stakeholders.
- Assist Level 1 and Level 2 Support teams with complex technical escalations.
- Support onboarding, implementation, testing, and post-launchoptimisation.
- Ensure an exceptional merchant experience throughout the customer journey.
Continuous Improvement
- Identifyopportunities to improve integration processes and merchant onboarding.
- Contribute to process automation and operational efficiencies.
- Share technical knowledge across the wider Operations and Support teams.
- Help shape best practices as Nomupay continues to scale globally.
